Privacy Policy

Effective date: September 1, 2026  ·  Last updated: September 1, 2026

1. Information We Collect

When you use our Site or place an order, we may collect:

• Order information: name, shipping address, email address, phone number
• Payment information: processed securely by Stripe — we never see or store your full card details
• Custom order inquiries: pattern images, bar specifications, and project descriptions you submit via our contact form
• Communications: emails or WhatsApp messages you send to us
• Usage data: pages visited, browser type, and general location (via standard server logs)

2. How We Use Your Information

• To process and fulfill your orders
• To communicate about your order status, shipping, and delivery
• To respond to custom order inquiries and provide quotes
• To send order confirmation and receipts
• To improve our Site and products
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Payment Processing

All payments are processed by Stripe, Inc. Stripe collects and processes your payment card information directly and securely. We receive only a confirmation of payment and your order details. Stripe's privacy policy is available at stripe.com/privacy.

4. Shipping & Third Parties

To fulfill your order, we share your name and shipping address with our shipping carriers. These parties use your information only to deliver your package and are bound by their own privacy policies.

5. Data Retention

We retain order records for a minimum of 7 years as required for tax and accounting purposes. Communications related to custom orders are kept for the duration of the order plus 2 years. You may request deletion of your data where not required by law by contacting us.

6. Cookies

Our Site uses minimal cookies necessary for the cart to function (storing your cart contents in your browser's local storage). We do not use advertising cookies or tracking pixels. We do not use Google Analytics or similar third-party tracking tools.

7. Security

We implement appropriate technical measures to protect your information. Our Site uses HTTPS encryption. Payment data is processed through Stripe's PCI-compliant infrastructure. We do not store payment card information on our servers.

8. Your Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion of your data (where not legally required to retain)
• Objection to processing

To exercise any of these rights, email us at raresteelofficial@gmail.com.

9. International Transfers

Relic Ventures LLC is registered in Wyoming, USA. Our manufacturing operations are based in Pakistan. By placing an order, you acknowledge that your information may be processed in both countries. We take appropriate steps to protect your data in all locations where it is processed.

10. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect when changes were last made. Continued use of the Site after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests, contact the data controller:

• Company: Relic Ventures LLC (trading as Rare Steel)
• Email: raresteelofficial@gmail.com
• Address: 30 N Gould St Ste 66214, Sheridan, WY 82801, USA
• Phone: +1 (307) 445-3939
• Website: raresteelco.com

Rare Steel is a trade name of Relic Ventures LLC. All data is controlled by Relic Ventures LLC.